Housing and Homelessness Support Worker

The Housing and Homelessness Support Worker (HHSW) will work across MHACA’s housing and homelessness programs specifically the Tenancy Support Program (TSP) and Housing and Psychosocial Support Program (HPSP).

The TSP is a person-centred, short-term program that supports people who are homeless or facing homelessness to find safe and secure accommodation.

The HPSP is based on the Housing First principles to deliver focused intervention aimed at assisting people to access stable housing with coordinated wrap around support arrangements. The objective of the project is to provide a stable environment that fosters the participant’s recovery and supports them to stabilize their housing situation.

KEY RESPONSIBILITIES

β€’ Work with individuals whose tenancy is at risk and provide advice to people who do not have a tenancy but are looking to establish one.
β€’ Assist clients to explore their options in relation to obtaining housing and in overcoming barriers to securing and maintaining tenancies.
β€’ Work with clients to develop the life skills and knowledge required to maintain tenancies.
β€’ Conduct assessments of new program participants and work with them to develop plans to maximise their chances of maintaining their tenancy.
β€’ Conduct referrals for program participants to appropriate programs and services both within and outside of MHACA.
β€’ Support activities such as cooking, cleaning, budgeting, shopping, and personal grooming.
β€’ Provide appropriate and correct tenancy related information to program participants and others, as necessary.
β€’ Collaborate with other community partner organisations to achieve the participant’s recovery goals.
β€’ Build capacity, utilise a strength- based approach and encourage self-determination and resilience
β€’ Advocate on behalf of program participants and negotiate with Government and non-Government Services, landlords, co-tenants, and other housing providers.
β€’ Attend internal and external meetings and advocate on behalf of MHACA as required by the Programs Manager,
β€’ Actively participate in the organisation’s quality, safety and risk management activities,
β€’ Take reasonable care for own safety and that of other people in the workplace,
β€’ Any other duties which may reasonably be expected in relation to the role.

Download the Position Description and Selection Criteria

For further information please contact Ruby Shoko (08) 8950 4600.

Applications must address the Selection Criteria and include a resume and contact details of 2 current referees. Please email ruby.shoko@mhaca.org.au

Applications close 4pm Friday 12 August 2022.

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Want to know how to help someone experiencing a mental health crisis?

MHACA is delivering the Standard Mental Health First Aid 2-day training.

πŸ“… Wednesday 24 and Thursday 25 June 2026
πŸ•£ 8:15am–4:30pm
πŸ“ DoubleTree by Hilton, 82 Barrett Drive, Alice Springs

🎟 Register at events.humanitix.com/standard-mental-health-first-aid-24-25-june-2026

Learn how to recognise when someone may be experiencing a mental health problem or mental health crisis and how to provide support until professional help is available.

Training is FREE for pensioners, higher education & VET students, and Centrelink recipients.

#MentalHealthMatters #SuicidePreventionTraining #MentalHealthFirstAid
... See MoreSee Less

Want to know how to help someone experiencing a mental health crisis?
MHACA is delivering the Standard Mental Health First Aid 2-day training.
πŸ“… Wednesday 24 and Thursday 25 June 2026 
πŸ•£ 8:15am–4:30pm
πŸ“ DoubleTree by Hilton, 82 Barrett Drive, Alice Springs
🎟 Register at https://events.humanitix.com/standard-mental-health-first-aid-24-25-june-2026
Learn how to recognise when someone may be experiencing a mental health problem or mental health crisis and how to provide support until professional help is available.
Training is FREE for pensioners, higher education & VET students, and Centrelink recipients.
#MentalHealthMatters #SuicidePreventionTraining #MentalHealthFirstAid

Registrations are open for the Central Australian Suicide Prevention Forum 2026.

πŸ“ DoubleTree by Hilton, 82 Barrett Drive, Alice Springs
πŸ“… Day 1 – Wednesday 10 June 2026 (8:30am–4:00pm)
πŸ“… Day 2 – Thursday 11 June 2026 (8:30am–4:00pm)

This annual event brings community members, professionals and leaders together to share knowledge and strengthen suicide prevention and postvention. There will be:
β€’ Guest speakers
β€’ Lived experience presentations
β€’ Aftercare supports
β€’ Safety planning group activity
β€’ Learnings from suicide prevention training
β€’ Interactive workshops
β€’ Self-care activities
β€’ Networking opportunities

The forum is free to attend, but places are limited. We encourage you to register for both days to get the most out of the program, although single-day attendance is welcome. Register at events.humanitix.com/central-australia-suicide-prevention-forum-2026

The forum is hosted by the Mental Health Association of Central Australia (MHACA) in partnership with Central Australian Aboriginal Congress, with support from the Northern Territory Government and DoubleTree by Hilton Alice Springs.

#SuicidePrevention #centralaustralia
... See MoreSee Less

Registrations are open for the Central Australian Suicide Prevention Forum 2026.
πŸ“ DoubleTree by Hilton, 82 Barrett Drive, Alice Springs
πŸ“… Day 1 – Wednesday 10 June 2026 (8:30am–4:00pm)
πŸ“… Day 2 – Thursday 11 June 2026 (8:30am–4:00pm)
This annual event brings community members, professionals and leaders together to share knowledge and strengthen suicide prevention and postvention. There will be:
β€’ Guest speakers
β€’ Lived experience presentations
β€’ Aftercare supports
β€’ Safety planning group activity
β€’ Learnings from suicide prevention training
β€’ Interactive workshops
β€’ Self-care activities
β€’ Networking opportunities
The forum is free to attend, but places are limited. We encourage you to register for both days to get the most out of the program, although single-day attendance is welcome. Register at https://events.humanitix.com/central-australia-suicide-prevention-forum-2026 
The forum is hosted by the Mental Health Association of Central Australia (MHACA) in partnership with Central Australian Aboriginal Congress, with support from the Northern Territory Government and DoubleTree by Hilton Alice Springs.
#suicideprevention #centralaustralia
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