We are seeking an Intake and Assessment Officer to join the Pathways to Recovery Team who will be the key point of contact for access to MHACA’s services. This role assists members of the community to navigate the mental health service system and access appropriate supports. This role also provides support to eligible participants to apply for the National Disability Insurance Scheme (NDIS).
Pathways to Recovery is a psychosocial recovery-oriented program at MHACA that provides individual support to people living with mental health challenges.
The role is full time – 38 hours a week.
Role Responsibilities:
• Be the key point of contact for enquiries about MHACA’s support services.
• Conduct intake and assessment processes in accordance with MHACA’s procedures.
• Work closely with clinical and other stakeholders to support assessment and referral processes.
• Support participants who are eligible to start the NDIS application process.
• Respond to queries and support people to access appropriate supports in the community.
• Use a strengths-based approach to encourage self-determination and resilience for participants seeking support.
• Maintain high quality documentation including assessment and case notes
• Ensure the confidentiality, privacy and rights of the individual is respected.
• Work with the Pathways to Recovery Team to support participants as required.
• Actively participate in the organisation’s quality, safety and risk management systems.
• Engage in supervision, team meetings, training and staff development activities.
• Other duties as directed by Manager/Senior Leadership Team.
About MHACA
MHACA is a specialist psychosocial recovery and mental health promotion organisation with a strong presence and reputation in the community. We strive to make a difference in the lives of people living with mental health challenges by supporting participant-driven mental health recovery and assisting communities and organisations to actively improve their mental health and wellbeing.
To apply
Please download the full position description, provide a cover letter that responds to the selection criteria and send a copy of your resume to hr@mhaca.org.au.
Applications close 4pm Friday 15 November 2024 however MHACA may choose to interview applicants earlier so apply as soon as possible.
