Individual Support Services

Pathways to Recovery

The Pathways to Recovery Program is a psychosocial recovery based rehabilitation program which provides one on one support to participants who have a mental illness and are ready to work on their own recovery. Once a participant is accepted into the program a more comprehensive assessment is done with a Mental Health support Worker. A recovery plan is developed from what the person would like to achieve.

The Program aims to provide support, education and skills building, so participants are able to have a better quality of life and live within the community without stigma.

The types of support available include:

  • Support with living skills such as weekly shopping (including transport to the supermarket and assistance with meal planning and healthy food choices).
  • Basic budgeting skills, and assistance with setting up direct debts or Centrelink deductions.
  • Referrals to other services such as drug and alcohol services, counselors, CAHS-MH. The support worker can assist participants to get to their appointments and accompany them to the appointment if requested.
  • Assistance with completing forms e.g.: application form for studies, NT Housing.
  • Attending case conferences with all services involved with the participant’s care, to see what each service is doing for the participants and discuss any gaps of service.
  • Advocacy.

Who can participate?

To be eligible for the Pathways to Recovery Program participants need to have a diagnosed mental illness. New participants can either self-refer or be referred through another service provider.

MHACA Referral Form 2013-15

NT Partners in Recovery

NT Partners in Recovery helps people with severe and persistent mental illness with complex needs, and their carers and families, to access and coordinate the services they need for their recovery.

Recovery is different for everyone. PIR participants decide what it means for them and what they want your life to be like. Partners in Recovery can help individuals to have a hopeful, meaningful and satisfying life beyond their mental illness. At Partners in Recovery participants have a PIR Facilitator who will work with them, their family or carer to help plan their recovery and get the services and support needed to get there.

Partners in Recovery aims to support individuals, and their carers and families in their recovery by facilitating tailored ‘wrap-around’ care and getting multiple services to work together in a more coordinated and integrated way. Partners in Recovery brings together a range of agencies across the mental health, general health, housing, employment and training, and drug and alcohol sectors and acts as the mechanism that glues together all the services and supports within the region that a person may need to recover. Partners in Recovery is not a clinical service or a new ‘service’ in the traditional sense. Rather, it has a facilitation role to assist in finding and/or better coordinating existing services and supports.

Who can participate?

Anyone who has a serious, long-term mental illness and needs help from more than one service, or has trouble accessing or managing services, and wants to work with someone to make things better.

Referrals can be made by the participant’s family member or carer, or by a GP, psychologist, case worker or other service provider. Participants can also self-refer.

NT Partners in Recovery Referral Form

Mental Health Tenancy Support Program

MHACA has a long history of advocating for safe, secure and affordable housing, and the need for adequate support for tenants.

The Tenancy Support Program (TSP) is a client centred case management service for the provision of housing for people with a mental issue as a priority.

TSP aims to deliver a tailored plan to meet the specific needs of individuals living in Alice Springs and to help sustain their tenancies, including through tenancy support, advocacy, case management, financial planning and referral to services.

The Tenancy Support Program:

  • Helps participants to develop an understanding of their obligations under the Residential Tenancy Act
  • Provides education about the Public Housing Safety Officers (if applicable)
  • Develops a holistic and client centred case management plan for every participant

Who can participate?

Public housing tenants, or persons who are eligible for public housing in terms of income but are not eligible for other available tenancy support services. This may be because they are not in public housing or on the public housing waiting list due to past problems or reasons associated with their mental health, and are staying in private, community or temporary accommodation or are homeless.


  • Have a diagnosed psychiatric disability
  • Require mental health assessment, referral and support services, or
  • Have complex needs that include mental Illness

Mental Health Tenancy Support Referral Form